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Case Study: Swagelok

Challenge:
Swagelok hired solution provider Compuware to create training for their employees for an expanding business opportunity in pharmeceuticals.

I served in a number of roles creating content for a series of courseware to train sales employees about Swagelok, its culture, their specialized product line of valves and fittings.

These products are used in the pharmaceuticals and food processing industries. The courseware explains why Swagelok brand products are the absolute best and designed for use in these industries. It also explains bioprocessing and how their products fit at every step in this process.

After completing the courses, product distributors learn to identify and promote sales opportunities with clients. The CD-ROM training system was developed in Macromedia Authorware with animations created in Flash.

Story board (set browser to allow pop-ups):
Main menu   |  Intro
Pinch Valves  |   Bio-process Diagram
Atmospheric Pressure  |  Threaded Valve
Flow Control Valve  |  

Solution:
I had a number of specialized roles on this project. Several lessons were spruced with short animations to help clarify mechanical terminology such as the parts of a screw thread. I volunteered to work with microbiologist SMEs creating static and animated illustrations representing the bio-processing system. This became a critical section of the bio-process training module. Among my achievements, I created illustrations which simplified intra-cellular and extra-cellular extractions of raw material.
Link:
Courseware is not available.

    Details
  • Type: CBT
  • Created: 1998-2000
  • Compuware: CBT for CD-ROM
    Software / Methods:
  • Authorware, Flash, HTML
  • Research, self-training
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